Terms and Conditions of Sale are valid for the purchase of food supplements and skin care products (hereinafter referred to as Products) from the e-shop on the websitewww.farmakon.ee. These Terms and Conditions regulate the rights and obligations between Farmakon OÜ (hereinafter the Seller) and the Party Who Orders (hereinafter the Buyer). Additionally, the relations between the Seller and the Buyer are based on the legislation in force in the Republic of Estonia and good practice.
By accepting the order in the e-shop, the Buyer confirms that they have read and agreed to the Terms and Conditions of Sale.
The Seller reserves the right to make changes to the price list if necessary. If the Buyer has placed an order before the price of goods changes, the price valid at the time the order was placed is applied to the order.
The sales contract enters into force upon receipt of the payment made by the Buyer in the bank account of Farmakon OÜ.
Orders which have not been paid for will be cancelled five days after the placement of the order.
The Seller is not responsible for a delay in the delivery of goods if the goods have been handed over to the logistics partners on time, but the delay in delivery is due to circumstances beyond the Seller’s control or that the Seller could not have foreseen.
Right of return
After receiving the order, the Buyer has the right to withdraw from the contract entered into in the e-shop within 14 days. To return the product, please contact email@example.com
Returned products must be unused and in their sealed original packaging.
In the case of non-compliance or a defect of the product, please contact the Buyer immediately at the e-mail address firstname.lastname@example.org or by phone +372 5627 5859. All claims are personally resolved by the Seller based on the Buyer’s welfare.
The costs related to the return of the goods are borne by the Byer, unless the reason for the return is the fact that the product to be returned does not correspond to what was ordered (e.g. a wrong or defective product).
Upon cancellation of the order, the Seller is required to transfer money to the Buyer for the returned goods to the same current account used to pay for the goods. The Seller may refuse to make a refund until the return of the thing that is the object of the contract.
The Seller is not liable for any damage caused during the transportation of the Products or for the improper use of the Product by the Buyer.